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Soft Skills
List of Soft Skills
Life skills

Life skills are problem solving behaviors used appropriately and responsibly in the management of personal affairs. They are a set of human skills acquired via teaching or direct experience that are used to handle problems and questions commonly encountered in daily human life. The subject varies greatly depending on societal norms and community expectations.



People skills

  • understanding ourselves and moderating our responses
  • talking effectively and empathizing accurately
  • building relationships of trust, respect and productive interactions.

A British definition is “the ability to communicate effectively with people in a friendly way, especially in business.”[4] The term is not listed yet in major US dictionaries.[5][6]

The term people skills is used to include both psychological skills and social skills, but is less inclusive than life skills.

Social skills

Social skill is any skill facilitating interaction and communication with others. Social rules and relations are created, communicated, and changed in verbal and nonverbal ways. The process of learning such skills is called socialization.

Soft skills

Soft skills is a sociological term relating to a person's "EQ" (Emotional Intelligence Quotient), the cluster of personality traits, social graces, communication, language, personal habits, friendliness, and optimism that characterize relationships with other people.[7] Soft skills complement hard skills (part of a person's IQ), which are the occupational requirements of a job and many other activities.

Soft skills are personal attributes that enhance an individual's interactions, job performance and career prospects. Unlike hard skills, which are about a person's skill set and ability to perform a certain type of task or activity, soft skills relate to a person's ability to interact effectively with coworkers and customers and are broadly applicable both in and outside the workplace.